FATO Connect – Account & Data Deletion
This page explains how users of FATO Connect can request deletion of their account and/or specific personal and business-related data.
1. Account Deletion
Users may request full deletion of their FATO Connect account at any time.
How to request account deletion:
Email us at: pamela@fato.co.za
Subject: Account Deletion Request – FATO Connect
Please include:
- Registered
email address - Full
name - Company
or role (if applicable)
What will be deleted:
- User
profile (name, email, role) - Login
credentials - Associated
training and workflow records linked to the account
2. Data Deletion (Without Account Deletion)
Users may also request deletion of specific data without deleting their account.
How to request data deletion:
Email us at: pamela@fato.co.za
Subject: Data Deletion Request – FATO Connect
Please specify the data you want removed (e.g. invoice, training record, document).
Types of data that may be deleted:
- Invoices
and proforma invoices - Training
submissions - Uploaded
documents (e.g. POP, reports, registers)
3. Data Retention
Certain data may be retained for legal, tax, audit, or compliance purposes.
- Financial
and approved invoice records may be retained - Audit
logs may be retained for system integrity - Retention
period: up to 5 years where required by law
4. Processing Time
All deletion requests are processed within a reasonable timeframe after verification.